AV Home Experts — SMS Messaging Privacy Policy

Last updated: June 25, 2026

This SMS Messaging Privacy Policy explains how AV Home Experts ("we," "us," or "our"), a real estate team affiliated with Keller Williams Realty Partners SW, collects, uses, and protects information in connection with our text-messaging program. It supplements any other privacy policy we maintain and applies specifically to our SMS/text communications.

1. Information We Collect

For our text-messaging program, we collect your mobile phone number, your name, and your consent to receive text messages. You provide this information when you opt in — during onboarding as a team member, by submitting a form on our website, or by texting a keyword (such as START) to our number.

2. How We Use Your Information

We use your mobile number only to send the messages you opted into — operational and account notifications such as appointment reminders and CRM-update reminders. We do not use your mobile number for unrelated marketing without obtaining separate consent.

3. No Sharing of Mobile Opt-In Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties. We may share information only with the service providers that help us operate the messaging program (for example, our SMS delivery provider), and solely for the purpose of delivering the messages you requested.

4. Message Frequency and Rates

Message frequency varies. Message and data rates may apply. Your mobile carrier's standard rates will apply to all messages.

5. Opting Out

You can opt out at any time by replying STOP (or OPTOUT, CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, or STOPALL) to any message. You will receive a one-time confirmation and will not receive further messages. To opt back in, reply START.

6. Help

For help, reply HELP or INFO to any message, or call us at (305) 680-3268.

7. Contact Us

AV Home Experts (Keller Williams Realty Partners SW) Phone: (305) 680-3268 Website: www.avhomeexperts.com

By opting in to our text-messaging program, you acknowledge that you have read and agree to this SMS Messaging Privacy Policy.