Effective date: August 6, 2026

AV Home Experts (“we,” “us,” or “our”) operates www.avhomeexperts.com (the “Site”). This Privacy Policy explains what information we collect when you visit the Site or contact us, how we use it, and the choices you have.

INFORMATION WE COLLECT

Information you provide. When you fill out a form on the Site — for example to search homes, request a home valuation, ask about a property, register for updates, or contact us — we may collect your name, email address, phone number, property address, and any details you choose to share about your home search or sale.

Information collected automatically. When you browse the Site, we and our service providers automatically collect standard usage data such as pages viewed, time on page, approximate location (city level), device and browser type, and referral source. We collect this through cookies and similar technologies, including Google Analytics, the Meta (Facebook) Pixel, and privacy-focused first-party analytics.

HOW WE USE YOUR INFORMATION

We use the information we collect to: respond to your inquiries and provide the real-estate services you request; send you property listings, market updates, home-value information, and related communications you sign up for; operate, analyze, and improve the Site and our marketing; measure the performance of our advertising, including on Google and Meta platforms; and comply with legal obligations and enforce our terms.

TEXT MESSAGES AND CALLS

If you provide your phone number, you consent to receive calls and text messages from us about your inquiry and related real-estate services, including messages sent with automated technology. Message and data rates may apply. Message frequency varies. You can opt out of text messages at any time by replying STOP, and reach us for help by replying HELP. Consent to receive texts is not a condition of purchasing any property or service.

SHARING OF INFORMATION

We do not sell your personal information. We share information only with: service providers who help us operate our business — for example our customer relationship management system, email and text messaging providers, analytics providers, and website hosting — and who may use it only to provide services to us; real-estate professionals on our team so the right agent can assist you; and legal authorities when required by law, subpoena, or to protect our rights or the safety of others.

COOKIES AND ADVERTISING

We use cookies and pixels to understand Site usage and to show you relevant ads on platforms such as Google and Meta. You can control cookies through your browser settings and through the cookie banner on the Site. To opt out of personalized advertising, visit Google’s Ads Settings (adssettings.google.com), Meta’s Ad Preferences, or aboutads.info/choices.

YOUR RIGHTS AND CHOICES

Depending on where you live (including under Florida law), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. To make a request, contact us using the details below. You can unsubscribe from marketing emails using the link in any email, and from texts by replying STOP.

DATA RETENTION AND SECURITY

We keep personal information for as long as needed for the purposes above and as required by law, including real-estate record-keeping requirements. We use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure.

CHILDREN

The Site is not directed to children under 18, and we do not knowingly collect personal information from them.

THIRD-PARTY SITES

The Site links to third-party websites (for example, property search portals and social networks). Their privacy practices are governed by their own policies, which we encourage you to review.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The effective date above shows when it was last revised. Material changes will be posted on this page.

AV Home Experts with Keller Williams Realty

880 SW 145th Ave, Suite 102, Pembroke Pines, FL 33027

Phone: (305) 680-3268

Email: albert@avregroup.com

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